FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per apartment.
• Is breakfast included in the price and what type of breakfast?
  No, we do serve breakfast on demand.
• Is heating included in the price?
  Yes, it is.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  German and English.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 5 floors and the lift is up to the 4th floor.
• Are there quiet, private, romantic rooms?
  Yes, our rooms are very quiet.
• Are linens and towels provided or do I need to bring my own?
  Linens and towels provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a Sat/Tv in each apartment.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yed, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Is there a dining room where we could sometimes all dine together?
  Each apartment has its own dining room.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we do.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Garage on demand (extra charge).
• Where can we rent a car?
  Vienna Schwechat airport (Sixt, Hertz, Avis).
• Which is the nearest airport?
  Vienna Schwechat Airport (22 km).
• Do you have a pickup or shuttle service from and to the airport?
  No.
• Which is the nearest railway station?
  Wien Mitte (1 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, but there is one in 3 minutes walking distance.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No, there is not but the area is plenty of dining facilities.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.