FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  The price is per person, per night.
• Is breakfast included in the price and what type of breakfast?
  A buffet breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes, you can.
• Which languages are spoken at the reception?
  English and Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 3 floors and we do have a lift.
• Are there quiet, private, romantic rooms?
  Yes, there are very quiet and private rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No, they do not have.
• Do the rooms/apartments have a balcony?
  No, they do not have.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with the main international channels in each room.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not have.
• Is there a swimming pool? When is it open?
  No, there is not.
• Is parking or garage available?
  Free off-street parking or private garage (extra cost) are available.
• Where can we rent a car?
  In the Westbahnhof, 3 stops from the hotel.
• Which is the nearest airport?
  Vienna airport (30 minutes by train).
• Do you have a pickup or shuttle service from and to the airport?
  No, we do not have.
• Which is the nearest railway station?
  Westbahnhof, 3 stops from the hotel.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is not.
• Are pets welcome?
  Yes, pets are welcome but please inform us about your kind of pet and size! Extra charge.
• Is there a restaurant in the Property?
  No, there is not.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, you can.