FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  Price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is included in the price.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  German, English, French, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Our rooms are devided on different floors and hightest floor is 8th, reachable with an elevator.
• Are there quiet, private, romantic rooms?
  Quiet and private.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes. It must be reserved with room reservation.
• Where can we rent a car?
  Hertz, Sixt, all the rent a car companies are located closed the hotel.
• Which is the nearest airport?
  Vienna - Schwechat.
• Do you have a pickup or shuttle service from and to the airport?
  Yes. upon payment (min. 2 persons).
• Which is the nearest railway station?
  Wien-Mitte, Südbahnhof.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  Yes.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No.