FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 3pm, Check Out before 10am.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is not inlcuded.
• Can we settle the bill on arrival?
  No, you can pay directely to your check-out.
• Which languages are spoken at the reception?
  English and German.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  The hotel has 6 floors.
• Are there quiet, private, romantic rooms?
  Yes, we have quiet, private and romantic rooms.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we have.
• Is there a TV in the rooms/apartments? Are there international channels (satellite TV)?
  Yes, satellite TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  Yes, without extra charge.
• Do you have an Internet/E-Mail point in the Property?
  No.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, we have a a garage 500 mt from our hotel and our staff will park your car.
• Where can we rent a car?
  At the airport.
• Which is the nearest airport?
  Vienna Airport.
• Do you have a pickup or shuttle service from and to the airport?
  On Request.
• Which is the nearest railway station?
  Vienna Central Station.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Yes, we have a fitness center, sauna and solarium.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  Yes, the Rossini bistrot.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes.