FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 1pm until 9pm, Check Out before 11am.
• Is the price per room/apartment or per person?
  Price are per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, and it is a buffet-breakfast.
• Can we settle the bill on arrival?
  Yes.
• Which languages are spoken at the reception?
  English, German, Italian, Persian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are two floors, all the rooms are on the first floor...it is just a couple of steps.
• Are there quiet, private, romantic rooms?
  We have quiet rooms in the backyard.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No.
• Do you have an Internet/E-Mail point in the Property?
  No, but there is one close by.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, for little extra.
• Where can we rent a car?
  Close by.
• Which is the nearest airport?
  Schwechat Wien airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes.
• Which is the nearest railway station?
  Westbahnhof.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No.
• Are pets welcome?
  No.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, through the telephone line.