FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from midday, Check Out before 11am. Please let us know in advance what time you intend to check in.
• Is the price per room/apartment or per person?
  The price is per room.
• Is breakfast included in the price and what type of breakfast?
  Yes, breakfast is included in the price. We serve a continental breakfast.
• Is heating included in the price?
  Yes, heating is included in the price.
• Can we settle the bill on arrival?
  Yes, as you prefer.
• Which languages are spoken at the reception?
  German, English, Italian.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  Our Pension is on the 1st floor and there is a lift.
• Are there quiet, private, romantic rooms?
  Yes there are quiet, private and romantic rooms
• Are linens and towels provided or do I need to bring my own?
  Linens and towels are provided.
• Do the rooms/apartments have a terrace/courtyard?
  No.
• Do the rooms/apartments have a balcony?
  No.
• Do you have non smoking rooms/apartments?
  Yes, we do.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, there is a TV with international channels in all rooms.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a telephone in each room but without direct line.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is not.
• Is there a dining room where we could sometimes all dine together?
  No, there is not.
• Do you have an Internet/E-Mail point in the Property?
  No, we do not.
• Is there a swimming pool? When is it open?
  No.
• Is parking or garage available?
  Yes, parking available.
• Where can we rent a car?
  Westbahnhof.
• Which is the nearest airport?
  Vienna Schwechat airport (20 km).
• Do you have a pickup or shuttle service from and to the airport?
  Yes, we can arrange for you.
• Which is the nearest railway station?
  Westbahnhof (1 km).
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  Not at the pension but close by.
• Are pets welcome?
  Yes, pets are welcome.
• Is there a restaurant in the Property?
  No.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  No, you can not.