FAQs - Frequently Asked Questions

• At what time can we check-in and out?
  All accommodations, Check In from 2pm, Check Out before midday.
• Is the price per room/apartment or per person?
  The prices are per room.
• Is breakfast included in the price and what type of breakfast?
  Breakfast is excluded, and it is a hot and cold breakfast buffet.
• Can we settle the bill on arrival?
  Yes, you may settle the bill on arrival.
• Which languages are spoken at the reception?
  English, German, Italian, French.
• How many floors are there in the building and do you have an elevator (lift) in the building?
  There are 7 floors with elevator.
• Are there quiet, private, romantic rooms?
  All rooms are quiet.
• Do the rooms/apartments have a terrace/courtyard?
  No, we do not have apartments with terrace.
• Do the rooms/apartments have a balcony?
  No, the rooms have no balcony.
• Do you have non smoking rooms/apartments?
  Yes, there are 44 non smoking rooms.
• Is there a TV in the rooms/apartments? Are there international channels (satellite or cable TV)?
  Yes, with international channels and Premiere Pay-TV.
• Is there a telephone with direct dialling in the rooms/apartments?
  Yes, there is a direct dial telephoe in each room.
• Is there air conditioning in the rooms/apartments? Is there any extra charge for this? Is it seasonal?
  No, there is no airconditioning.
• Do you have an Internet/E-Mail point in the Property?
  Yes, we have 1 internet-computer at Joe´s bar for our guests free of charge.
• Is there a swimming pool? When is it open?
  No, we do not have a swimming pool.
• Is parking or garage available?
  Yes, there is a parking available.
• Where can we rent a car?
  Please ask at the reception staff.
• Which is the nearest airport?
  Vienna-Schwechat is the closest airport.
• Do you have a pickup or shuttle service from and to the airport?
  Yes, there is a pickup service for extra charge.
• Which is the nearest railway station?
  Westbahnhof is about 6.5 km.
• Is there a fitness center in the Property (Gym, Jacuzzi, Sauna, Turkish bath...)?
  No, there is no fitness center in the property.
• Are pets welcome?
  Yes, for an extra charge.
• Is there a restaurant in the Property?
  Yes, but we only serve breakfast there.
• Can I connect my modem so that I can surf the Internet from my room/apartment?
  Yes, also our rooms have access with Wireless-Lan for an extra charge.